FIVE STAR HOME CARE

Welcome to Five Star Home Care Limited

Five Star Home Care are well established in the Cardiff and Vale area and for over 20 years have been serving clients in the comfort of their own homes. Let us provide you with a professional, friendly and bespoke service tailored to your needs.

We believe all our clients are unique, we aim to compliment your life and help you or a loved one maintain dignity and independence. Our skilled team try to enhance and enrich our clients lives by supporting them with a number of care services provided in their own homes.

Whilst respecting privacy, dignity and independence our experienced team of carers can deliver a high standard of care that compliments our client’s daily routine. We take pride in the fact that we have a flexible approach and attitude towards our clients needs and offer a wide range of helpful services. This ensures our clients get the best out of life whilst maintaining an independent lifestyle.

Services

At Five Star Home Care we deliver services to a wide range of people who need care and support whilst living in their own homes. Our clientele consists of people dealing with;

An inability to complete their own personal care tasks
The need for support, comfort or companionship
Mental health issues
Sensory loss or impairment
Physical disabilities
Learning disabilities
Palliative or continuous care
Children with Physical and/or Learning disabilities

Contact Us

Our Location

Five Star Home Care Limited,
Pro-Copy Business Centre
Unit 5, Parc Ty Glas,
Llanishen,
Cardiff. CF14 5DU

We would be happy to discuss your domiciliary care needs in person. Complete the form above and arrange for FREE Home Visit to discuss all your care needs.

Additional Support

Assistance with getting up and going to bed
Personal hygiene; bathing, washing or freshening up, toileting assistance and dressing
High dependency services, including over night care
Night sitting
Telephone calls to check the client is safe, taken medication, reminder about appointments
Home from hospital
Cooking or preparation of meals
Overseeing medication
General housekeeping duties
Laundry duties
Shopping service and pension collections
Companionship to social activities, to an organisation or day centre
Pet assistance

Testimonials

“Five Star? We would call the service Ten Star. We had such a positive experience with the lovely staff of Five Star when we needed care for our Mum. The unfortunately, she had a stroke in her own home. She was found by her lovely carer who acted in the most professional way, even staying after all the family had arrived to offer support”. “We were very grateful for the care that was shown throughout our time with them. We highly recommend them”.

"We had needed support for some time and Five Star carers were recommended to us by a friend who had used them. The carers are almost always the same, which really helps with my mother’s condition Dementia. She’s a happy lady who loves the company of your carers. She thrives with structure and routine daily and the carers do the same thing every day for her. Change for mum is distressing, but they always keep her calm and tell her exactly what’s going to happen next. Thanks for all you do for her and us. We would not have coped much longer without support. Many thanks"

“I was amazed at the personal service they offer, it’s the little things that make my Mum and Dad’s day so much more enjoyable. The carers that visit take the time to ask about our family, they will encourage my Mum to reminisce about days gone by, whilst doing their tasks. It’s like friends are dropping in every day. My Dad was sceptical and nervous about accepting help with my Mum from anyone outside the family, but Five Star Home Care have really given him and us peace of mind. Keep up the personal service we would be lost without your ongoing support”.

“My mum has a specific mug she likes to drink from everyday; she has about 12 mugs in the cupboard!!! The carer from 5 Star recognises the fact she has very set ways and they take the time to actually get it ‘just so’ for a fussy women who likes her pink mug with the polka dots and chip on the rim!”