“Five Star? We would call the service Ten Star. We had such a positive experience with the lovely staff of Five Star when we needed care for our Mum. Then unfortunately, she had a stroke in her own home. She was found by her lovely carer who acted in the most professional way, even staying after all the family had arrived to offer support”.
“We were very grateful for the care that was shown throughout our time with them. We highly recommend them”.
Mr and Mrs Reed
“I was amazed at the personal service they offer, it’s the little things that make my Mum and Dad’s day so much more enjoyable. The carers that visit take the time to ask about our family, they will encourage my Mum to reminisce about days gone by, whilst doing their tasks. It’s like friends are dropping in every day. My Dad was sceptical and nervous about accepting help with my Mum from anyone outside the family, but Five Star Home Care have really given him and us peace of mind. Keep up the personal service we would be lost without your ongoing support”.
Miss Jones and Family
"We had needed support for some time and Five Star carers were recommended to us by a friend who had used them.
The carers are almost always the same, which really helps with my mother’s condition Dementia. She’s a happy lady who loves the company of your carers. She thrives with structure and routine daily and the carers do the same thing every day for her. Change for mum is distressing, but they always keep her calm and tell her exactly what’s going to happen next.
Thanks for all you do for her and us. We would not have coped much longer without support. Many thanks"
Jon and Jenny Evans - Rhiwbina Cardiff
“My mum has a specific mug she likes to drink from everyday; she has about 12 mugs in the cupboard!!! The carer from 5 Star recognises the fact she has very set ways and they take the time to actually get it ‘just so’ for a fussy women who likes her pink mug with the polka dots and chip on the rim!”